Shipping policy

We calculate shipping rates at checkout based on your shipping address. A small 2% fee is added to help cover care and handling.

Processing Times: Orders are usually processed within 1-2 business days.

Delivery Times: Shipping times vary based on your location and selected shipping method — you’ll see estimated delivery dates at checkout.

Taxes & Duties: Shipping fees are subject to HST in Ontario.

Tracking: You’ll receive tracking information once your order ships (where available). If you have any questions or issues with delivery, please contact us at info@niagaracraftsoap.ca.

We want your order to reach you safely and promptly — and we’re here to help if you need us.